Patient Information

Everything You Need for Your Visit

Clear, practical guidance to make your care at RMC simple and stress-free.

Our outpatient department (OPD)

Your first point of care

RMC's OPD is located on the ground floor of the Clinical Division and is your first point of care. It operates round the clock, offering consultations across all major specialties, supported by comprehensive diagnostic and laboratory services — all at accessible costs.

Comfort during your stay

Patient-centric facilities

RMC offers patient-centric inpatient facilities, including suite rooms and a premium dialysis area, designed for comfort and dignity during your care.

Visiting hours

When you can visit

General Wards

11:00 AM – 12:00 PM & 5:00 PM – 7:00 PM

Private & Suite Rooms

8:00 AM – 8:00 PM (one attender allowed)

ICU / Critical Care

11:00 AM & 6:00 PM (10 min, 1 visitor at a time)

Maternity & NICU

As advised by the duty nurse

ICU visitor policy: brief visits at fixed times only, one visitor at a time, no children under 12, to protect critically ill patients.

Before you arrive

Documents to carry

Government photo ID (Aadhaar / voter ID)
Doctor’s referral or admission advice (if any)
Insurance / TPA card & policy details
Previous medical records & scan reports
Current medication list
Comfort & convenience

Room categories & family facilities

General Ward

Shared, economical inpatient care

Semi-Private

Twin-sharing with added comfort

Private Room

Single room with attender space

Suite / Deluxe

Premium room with extra amenities

Parking

On-site parking for two- and four-wheelers.

Canteen & Food

In-house canteen with hygienic, dietitian-guided meals.

Attender Stay

One attender allowed per patient; waiting areas available.

Pharmacy 24×7

In-house pharmacy and round-the-clock support.

Billing & payments

Billing FAQs

How is the bill calculated? +

Charges depend on room category, procedures, investigations, consumables, and consultant fees. An estimate is shared before planned procedures.

Do you offer cashless treatment? +

Yes — RMC supports cashless treatment through major TPAs and government schemes. Approval timelines depend on your insurer.

What payment methods are accepted? +

Cash, UPI, debit/credit cards, and bank transfer at the billing counter.

Can I get an estimate before admission? +

Yes — our billing desk provides an indicative estimate for planned admissions and surgeries.

Cashless & insurance

TPA & insurance partners

RMC supports cashless treatment through major insurers, TPAs and government schemes. Carry your insurance/TPA card at admission.

CGHS / ESI Star Health Aditya Birla Health HDFC ERGO ICICI Lombard New India Assurance United India Oriental Insurance National Insurance Paramount TPA Medi Assist FHPL Health India TPA Tamil Nadu CM Health Scheme

Partner list is indicative — please confirm your specific policy/TPA at our insurance desk.

Ready to plan your visit?

Book an appointment or speak with our team.